当前位置:首页 > 海外电商平台 > 亚马逊-amazon > 正文

亚马逊模板--邮件回复

日期:2020-09-18 来源: 浏览量:

  做亚马逊有时候会遇上需要回复邮件的问题,那么我们的邮件要怎么写才合适呢?

  一.联系亚马逊删除差评模板

  Dear Amazon,

  Please help to remove this false review,

  http://www.amazon.com/gp/customer-reviews/R3CY3SXQCBPN7H/ref=cm_cr_pr_rvw_ttl?ie=UTF8&ASIN=B00WQO1HE6

  The buyer said he contacted us and we never reply,totally lie,you can check the our seller account and you will see the

  Buyer-Seller Contact Response Time in the last 90 days is 4 hours 39 minutes.so the total review is a lie and he may didn’t buy this product in our store as we can’t find his order ID.

  Unfair and unreasonable,please review ,thank you.

亚马逊模板--邮件回复.jpg

  二.售后处理邮件

  1.客户因订购的商品大小不合适导致退货

  Dear (buyer'name)

  Thank you so much for your great support on us.

  But so sorry for the inconvenience that the product did not fit you.

  Will it be possible to give others as a gift? Or how about we make you a partial refund as a way to make up forthis?

  Just suggestion, if you insist on returningit back, we will go to the further step.

  Waiting for your reply.

  Best Regards

  2.卖家发错地址

  Dear (buyer'name)

  Thank you so much for your great support on us.

  What a big mistake we made!

  Sorry, but will you still want the items?If yes, we will resend you immediately, if not, we will make you thefull refund.

  Waiting for your reply and hope your kindunderstanding.

  Best Regards

  3.卖家发货到达时间

  Dear (buyer'name)

  Thank you so much for your great support onus.

  Usually it takes about 7-15days for theitem to reach you.

  Any question, feel free to contact us andwe will reach you at the soonest.

  Best Regards

  以上就是本期关于亚马逊模板的有关内容,想要获取更多关于亚马逊模板的知识干货,请您关注跨境达人,我们将持续为您解答~

【猜你喜欢】:亚马逊新手干货包、跨境收款零费率、facebook引流玩法、选品工具推荐、国际物流介绍

标签:

抱团交流:我们建了一个跨境电商卖家交流群。里面不乏很多大卖家,扫描以下二维码进群咨询交流。



目前有1W+优秀卖家已关注加入我们



免责声明:本站文章来源于互联网,文章为作者独立观点,不代表本站立场。如有侵权,请联系我们。

评论({{plnum}}

0/200

登录后发表评论

全部评论

  • {{pl.username}}
    {{pl.saytime}}
    {{pl.saytext}}
  • 跨境达人微信号
    关注微信号
    资讯早知道
  • '); })();

    手机快速登录账户登录

    点击显示验证码

    注册

    点击显示验证码